We repair damage from almost all brands
Opening hours: Monday to Friday from 8 am to 5 pm
+31 36 521 8290
In the warranty from the manufacturer, you can find what is or is not within warranty. These conditions can be found in the official documents you received when purchasing the product or the manufacturer's website. More generally, most users damage such as moisture, val-, shock or pressure loss within the warranty.
We can not specify in advance whether there is moisture, val-, shock or pressure damage. This can only determine during examination of our technicians.
The repairer aimed at fully repair the warranty of the manufacturer of the mobile phones. For the warranty provision is always required (copy) purchase invoice. Thereafter, the device is examined for damage.
This occurs when the device is out of warranty or when users damage is found on the device. If a device falls outside warranty we make a quotation. If no agreement is gone with the quote, there is research costs will be charged a € 25, -. Including VAT
Always send a copy of a valid proof of purchase to make warranty claims. From this receipt shows that the unit is within the warranty from the manufacturer. How long a warranty extension varies by manufacturer. Read the warranty to the document 'manual warranty or visit the manufacturer's website.
A valid proof of purchase at least includes: the brand, type of phone and IMEI number of the phone, the purchase date and the details of the sale.
Most manufacturers do not accept handwritten receipts.
When damage we usually take pictures. You can get this image from our contact page.
We try to bring the damage as much detail as possible on the screen. Sometimes the damage is to make it very difficult to see. In the pictures we therefore use arrows and circles to designate the damage.
If we can not repair within the warranty your phone then you will receive a quote with the following options:
Repairing against these costs.
The unit received no fixed return on payment of examination fees;
If your phone can be paid repaired within warranty you € 10.00 plus VAT handling- and shipping.
With the track & trace page on our website you can check the status of your repair. You will need your repair number and the IMEI number of your phone.
We always recommend to send secured the device in a proper container.
SolidCare4Mobile is not liable for damages received packages with equipment and loss.
Insufficient stamped packages will not be accepted.
We can offer pickup and delivery service.
Ask about the cost via the contact page
It may be that the package of your device even with the logistics partner is underway.
Usually you can receive the package the next day.
Do you have the package in 5 days not received? Please contact us!
Is your device regularly? The standby time is short? Or does not start on your device? Please send your battery and charger.
Accessories that have nothing to do, you do not need to send your complaint. Think for example rear flaps and SIM cards.
you do not send this to please. We are not liable for any loss or damage.
If you have a code please send it to your device or mentioned on the application of repair. If we do not code we can not test the device and will then reset device.
We install in most cases the latest software on your device. Data stored on your device will be lost. Takes this into account.
We encourage you to effectively make a backup of your personal and confidential data on the device. Also remove the data before sending the unit. This prevents data loss or come into foreign hands. We are not responsible for loss of data in the device or its adverse effects.
Yes, you can come in Almere to make your repairs or to retrieve.
You can also wait for your repair, if you do have an appointment (there are repairs where that is not possible, more information can be obtained by phone or mail).
To visit we are ge-opened from 9:00 to 17:00
You can freely park.
In our office in Dilbeek, opened from 9:00 to 12:30 and 13:15 to 17:00, you can deliver and retrieve only repairs.
We standard three month warranty on the repairs we performed.
The guarantee does not apply to moisture, val-, shock or pressure damage.
The warranty is also void if installed software applications.
Moisture damage can arise in various ways, for instance in that;
It can happen in many ways and not everyone is aware of this.
Repair is possible
Moisture damage does not necessarily mean the end of life of your phone.
In about 70% to 80% of the cases we can repair the unit when we receive the device soon after it has been in contact with liquid.
In advance, we can not say whether the repair is possible, this should be investigated.
The symptoms of fluid loss may include:
Do not believe the rumors that the device is saving by laying or rice on the stove. In the event of moisture damage, it is important to bring the device as soon as possible to the repair center. Through a thorough cleaning process is to stop further oxidation of the main circuit board connectors and components.
Often after cleaning the unit resolved the problems, but in some cases there will be a component.
The cost of repair depends on which parts do not work or do not function properly and should be replaced. To clean the unit we charge € 45, - including VAT excluding parts
You can see an IMEI number as a kind of serial number. it's always 15-digit and unique to each phone. The IMEI number can be found in three places:
by the phone * # 06 # to enter